Our team
Ilona Nowicka
Ilona Nowicka holds the positions of CEO and Managing Director at LMCG Sp. z o.o. Sp. k., also being the owner of Lean Management Consulting Group. She's deeply involved in working with key customers and managing long-term projects focused on process optimization, coaching, and Training Within Industry (TWI). Her leadership extends to managing the Lean Management Academy, TWI Academy, and Lean Management Projects Academy.
Ilona actively leads strategic sessions, kick-off meetings, Steering Committees, workshops, exams, and certifications. She's an author, having contributed numerous articles to publications like the "Kaizen" Magazine and others.
As a Managing Director and Senior Consultant, she spearheads advisory services, training, introduction of LEAN/KAIZEN methodologies, and soft skills coaching, with a specialization in TWI. She previously served as a lecturer at the KAIZEN Academy Postgraduate Studies at Warsaw University of Technology. Additionally, Ilona is credited as the author behind initiatives like the KAIZEN Coordinator Club and Lean Exchange Club.
Her extensive experience spans over 20 years, during which she held roles as Sales Director, Operations Director, and Managing Director at Kaizen Institute. In these capacities, she was instrumental in shaping long-term cooperation strategies with customers, employees, co-workers, and suppliers.
Rafał Palonek
He's an expert in production management, providing guidance and leading projects focused on foundational methodologies like KIZEN, TPM (based on JIMP), GEMBA KANRI (Managerial Standardization), HOSHIN KANRI, Problem Solving Story, and Flow Management.
His educational background includes a Master of Science in Production Management and completion of postgraduate studies in Coaching, earning certification as a COACH at Kaizen Institute. Also serves as a lecturer at various universities including Warsaw University of Science, SGH in Warsaw, WSIZ in Rzesow, and PWSZ in Walbrzych. Additionally, he is a graduate of the AOTS scholarship program and have authored articles published in "Kaizen" Magazine, TOP Logistyk, and Production Manager.
Throughout his entire career, he has worked with a wide array of companies including Anton Haering, Amcor Rentsch, Arcelor Mittal, Bitron, BJB, Bombardier, Com40, Ekoland, Faurecia, Kęty Group, MZK Piła, Scania, TP SA, Viessmann, LEONI, Vectrix, NSK Steering Systems Poland, Vetoquinol, USP Zdrowie, AKTIW, WATS, Alfa Laval, Lindorff, Europejski Fundusz Leasingowy, Inventronics, Dakoma, and Fanar.
Łukasz Bielakowski
A Consultant at LMCG. He is certified KAIZEN expert and coach with over 12 years of experience supporting Polish companies in Lean Management and Lean Culture implementation. His roles have encompassed serving as a Lean Manager, consultant, and Project Manager, spearheading KAIZEN and Lean Management initiatives.
A graduate of the KAIZEN Academy, he has been instrumental in conducting training and workshops dedicated to Lean Management, catering to both management teams and production employees. His expertise extends to various areas including TPM, SMED, 5S, TWI, standardization, visualization, suggestion systems, line balancing, Problem Solving, Value Stream Mapping, and advanced LEAN methodologies.
He has led projects for a diverse range of companies such as Fabryki Broni „Łucznik”, ZETKAMA S.A., Polargos, Pitradwar, Warszawskie Zakłady Mechaniczne "PZL-WZM„, Wojskowe Zakłady Inżynieryjne in Dęblin, Zakłady Górniczo – Hutnicze „Bolesław” in Bukowno, Bozamet, Sursys, CAD/CAM Solution, Aludesign, Urzędy Marszałkowskie, SCM Profits, JMP Flowers Fundacja Inżynierii Systemów, SIMPLE S.A, Wydział Inżynierii Produkcji Politechniki Warszawskiej, FANAR, KLER S.A., Metsa Tissue, Miejskie Przedsiębiorstwo Wodociągów i Kanalizacji S.A. in Wrocław, Serpol Cosmetics, Autopart, Laboratoria Natury, GTHR, Lear Corporation, Carrefour, Aryzta, and Savi Marketing.
Furthermore, he serves as a coordinator for Postgraduate Studies and MBA programs related to Lean Management at Warsaw University of Science and PW Business School. He is a lecturer at the KAIZEN Academy, Postgraduate Studies led by PWSZ in Walbrzych, and MBA Lean Management at WSH in Wroclaw, contributing their expertise for many years.
Krzysztof Drozdowski
He is an expert in Six Sigma (certified as a Six Sigma Black Belt), specializing in methodologies like 5S, change management, leadership development, office and production system development, and SAP data visualization. His expertise extends to Takt Time calculation, FIFO, pull systems in low-series production, and Problem Solving methodologies.
Previously, je served as an International Operating Systems Auditor at Bombardier and held the role of Production Planning Manager. He holds a degree from Management Postgraduate Studies at WSH in Wroclaw and actively contribute as a lecturer at Production Management Postgraduate Studies at Wroclaw University of Economics and Lean Management Postgraduate Studies at PWSZ in Walbrzych.
His main responsibilities involve leading training and advisory projects for various companies including WATS Sp. z o.o., Whirlpool Corporation, IMPEL Business Solutions Sp. z o.o., Kompozyty Sp. z o.o., Inventronics Sp.z o.o., KARMAR SA, and Instytut Mechaniki Sp. z o.o.
Donata Borowska
An experienced coach and consultant have dedicated over 20 years to supporting companies and their employees in development initiatives. Her expertise lies in significantly enhancing Sales Departments and Customer Services by improving processes, setting standards, implementing goal and indicator management, and honing the competencies of managers and sales team members.
She boasts vast experience in formulating and implementing mission, vision, strategy, and company values across manufacturing, sales, and service sectors. This individual specializes in Lean solutions, fostering leadership competencies among leaders, and cultivating a culture of mature leadership. They spearhead intricate development projects in manufacturing companies, catering to managing directors, managers, production supervisors, and leaders in managerial competencies.
Her projects span various sectors:
- Energy: PSE Południe, Fortum Heat Polska, Enion, Spółka Energetyczna JASTRZĘBIE, Vattenfall Sales Poland, Vattenfall Distribution Poland, Południowy Koncern Węglowy
- Finances: ING Bank Śląski, Europejski Fundusz Leasingowy, BZWBK Leasing, Kruk S.A, Volswagen Bank, Santander Consumer Bank, Agrainvest, Bank RCI
- Manufacturing: Sanha Polska, Wrigley Polska, Michelin Polska, GlaxoSmithKline Pharmaceuticals Polska, Lincoln Electric Bester, Volswagen Poznań, Nivea Polska, FAURECIA Fotele Samochodowe, US Pharmacia, Fanar Fabryka Narzędzi, Toyota Boshoku, Kler S.A.
- Service: Elektrobudowa, Elemont, Osadkowski S.A, CBRE
- Logistics: General Logistics Systems Poland, Raben, Dachser
- Sales: Kaufland Polska Markety, Schiever, Grupa Muszkieterów, Makro Cash and Carry, Selgros, BP Polska, Neonet, Volkswagen Group Polska, SEAT, Eltech Centrala Techniczna, Toya, Topex, Nauca
Agnieszka Piasecka-Głuszak
A Doctor of Economics specializing in logistics management. She focuses on Lean Management solutions within logistics, enhancing manufacturing process effectiveness, and implementing systems based on TPS (Toyota Production System). Her expertise includes 5S introduction, standardization, World Class Manufacturing, Problem Solving, Kaizen (continuous improvement culture), and visual management within enterprises.
With over a decade of experience applying Lean Management solutions in various industries including publishing, cosmetics, automotive, and household appliances, he was notably involved in a process optimization project for WHIRPOOL POLSKA Sp. z o.o. from 2016 to 2018. The project focused on optimizing raw material and component flow in logistics using selected Lean Management tools.
This expert has initiated numerous benchmark visits in companies and completed the Kaizen Lean College, certified with a certificate. They have attended multiple conferences, both in Poland and abroad, focusing on logistics, lean/kaizen methodologies, and co-organize scientific conferences. Her contributions have been recognized with the Rectors' Award of Wroclaw University of Economics, I-st and II-nd degree, for scientific and teaching achievements.
She serves as a tutor at Wroclaw University of Economics, authoring and co-authoring numerous publications, monographs (including the first publication in Poland describing logistic processes in publishing companies), academic books, and approximately 80 articles. Additionally, she is a lecturer at WSB in Wroclaw.
Patryk Szatkowski
A consultant and coach have been involved in various projects such as KPI deployment, Shop Floor Management, Lean Logistic deployment, pilot lines, Value Stream Mapping, Visual Management, implementing the 5S system, Suggestion Systems, and other initiatives related to Lean methodologies. Additionally, they offer soft skills training including Training Within Industry (TWI).
Over a professional career spanning more than 12 years, he's held positions such as ACE Managing Director at Collins Aerospace in Wroclaw, Process Engineer, and Lean Coordinator at Black Point S.A., as well as Lean Project Manager & Logistics Manager at WABCO. He also serves as a lecturer at Lean Management Toolbox postgraduate studies.
His qualifications include certifications as a Lean Practitioner and Six Sigma Green Belt. Actively engaged in professional networks, he participates in the Lean Exchange Club and the Polish Association of TWI Practitioners.
Michał Pawlaczek
An expert who specializes in Quality Management and Manufacturing Process Improvement, having garnered extensive experience in Quality Assurance and Quality Management across diverse industries including automotive, electronics, and medical sectors. He's held roles as a Quality Management Specialist, Quality Leader, and Representative of Integrated Management Systems.
His expertise revolves around quality assurance and manufacturing process improvement, focusing on Problem Solving methodologies based on 8D and DMAIC methodologies.
Educationally, he holds a master's degree from Wroclaw University of Economics in Quality and Environment Management. He's also completed postgraduate studies in Lean Management, SixSigma Green Belt, and Master of Lean Management provided by Wroclaw University of Economics. Additionally, he is certified as a Project Manager according to PRINCE2 Foundation, PMI / PMBoK, and AGILE principles, and hold a Lean Management Practitioner certificate.
His experience includes roles as a Representative of Integrated Management Systems and internal auditor, adhering to standards such as ISO 9001, ISO 13485, ISO 14001, IATF 16949, ISO 45001, as well as VDA 6.3 and VDA 6.5 requirements.
He's worked for notable enterprises including Faurecia Polska, Trelleborg Polska, Kimball Electronics, BASF Polska, Frorsee Power Polska, and Jotul Poland. Additionally, he provides training in subjects related to Quality Management, Root Cause Analysis and Problem Solving.
Maciej Mańkowski
He specializes in designing and implementing systems to enhance organizational effectiveness. He is an expert in Lean Management transformation and adept in various LEAN methods and techniques such as TWI, Standardization, Visualization, Suggestion Systems, Problem Solving, KPI deployment, and Hoshin Kanri. Furthermore, he is responsible for introducing Project Management methodologies and overseeing PMO (Project Management Office) development within organizations, managing the project portfolio.
His rich managerial background spans strategy development, PMO, Lean Management, Business Analysis and internal audit within financial companies. He holds a Master's in Economics from Wroclaw University of Economics and has completed postgraduate studies in Lean Six Sigma, Lean Management, and Project Management at WSB in Wroclaw and Chorzow. He also serves as a lecturer at MBA Process Management postgraduate studies offered by WHS in Wroclaw.
His achievements include being a Silver medalist of the IPMA Polish Project Excellence Award 2017 for implementing a Suggestion System in GK KRUK.
Małgorzata Borowska
She is a seasoned expert in process management, deeply passionate about fostering company development through enhancing employee attitudes and managerial competencies. They advocate for Lean Management principles supplemented with well-being concepts.
With over 20 years of experience in business, her roles have spanned managing production, logistics, administration, and sales processes. She've particularly focused on areas such as purchasing, correspondence flow, real estate services, and customer service. She also held positions as a managing director, overseeing customer experience and actively participating in measuring customer satisfaction and improving key process indicators. She is a co-founder of the Wellbeing Institute.
With qualifications as a printing technician and a graduate in Marketing and Management, she's pursued further education through postgraduate studies in Logistics in Business, Quality Management in Modern Economy, and Six Sigma Operational Excellence. She hold certifications as a PRINCE2 Practitioner for Project Management, Six Sigma Green Belt, and is a certified coach and consultant of MTQ 48 (Mental Toughness Questionnaire). Additionally, she serves as a lecturer at WSB in Wroclaw and PWSZ in Walbrzych.
She's led training and optimization projects for various companies including Aktiw Sp. z o.o., Instytut Mechaniki Sp. z o.o., Polska Izba Mleka, Impel Business Solutions Sp. z o.o., NSK Streering Systems Sp. z o.o., Metsa Tissue Krapkowice Sp. z o.o., and KSM Poland Sp. z o.o.
Her guiding motto is: "I love to act with a vision of the end," echoing the sentiments of Anthony Robbins: "Many people know what to do but only a few do what they know...It's not enough to know! It's essential to act!"
Małgorzata Rybicka-Bednarek
An expert specializes in a wide array of Lean methodologies and tools including TWI, standardization, visualization, 5S systems, suggestion systems, Problem Solving, KPI deployment, Hoshin Kanri, Gemba Kanri (Shop Floor Management), and various other LEAN methodologies. Additionally, they are a coach of soft skills like motivation and change management.
With over six years of experience, she's been instrumental in supporting companies as a consultant in continuous improvement, directly involved in processes. She has undertaken projects for an extensive range of companies, including Bombardier Transportation, MPWiK Wrocław, ABB, Lowara Vogel Polska, JTI Polska, Baumit, Pentair Polska, Stone Master SA, Aryzta, and many others, spanning diverse industries such as transportation, utilities, manufacturing, and FMCG.
She also serves as a lecturer at postgraduate studies such as KAIZEN Academy at Warsaw University of Science, SGH in Warsaw, WSIZ in Rzeszow, and PWSZ in Walbrzych, imparting her expertise in Lean methodologies and continuous improvement strategies.
Katarzyna Kaczmarek
She is a seasoned professional in Lean Manufacturing, specializing in internal logistics improvement focusing on Lean Logistics, material flow, Kanban, Sito Glenday, ABC analysis, high bay warehouses, and raw material flow.
With nearly 1000 hours of workshop facilitation experience covering areas like 5S, Suggestion Systems, Value Stream Mapping, Standardization, TPM, and Visual Management, they currently serve as a Logistics Leader in one of the largest automotive parts manufacturing companies.
With over 8 years of experience in international enterprises, her expertise extends to managing production process transfers, including new introductions and technology transfers. She actively apply Lean principles in practice, implementing tools in production and showcasing tangible results. Additionally, she's developed an original program to support employee development in Lean Manufacturing, focusing on qualification improvement at the production level.
She's undertaken projects for renowned companies such as BSH, Corning Cable Systems, NSK Steering Systems Europe (Polska) Sp. z o.o., Wabco Polska, and WATS Sp. z o.o., showcasing her expertise in Lean Manufacturing and internal logistics improvements.
Natalia Jażdżewska
She is certified in various disciplines including Lean Coordinator, Lean Six Sigma Leader, Green Belt, PRINCE2 Practitioner, and Scrum Master. With over 10 years of practical experience, she has been actively involved in supporting Lean Six Sigma development across industries such as electronics, automotive, FMCG, and TSL, and currently, she is contributing their expertise in financial enterprises.
Her project portfolio includes engagements with renowned companies like General Electric Power Controls, Mondelez International, and her ongoing work with Kruk S.A. She has an extensive track record of conducting over 1600 training and workshop days and leading numerous Problem Solving sessions.
Moreover, she is credited with authoring programs such as Suggestion System, Problem Solving, 5S, Visual Management, Hoshin Kanri, Daily Management, and Competence Development System. These programs continue to be implemented in the companies they've worked for.
Additionally, she contributes as a speaker at Wroclaw University and Opole University of Science and has authored texts featured in magazines such as KAIZEN, Finances and Controlling, and Warehousing and Production, showcasing her expertise and thought leadership in the field.
Andrzej Bogusz
He specializes in professional enterprise management, focusing on implementing real strategies and operational excellence in business. His expertise spans project management, goal-oriented management, managerial team development, risk management, and continuity management. Additionally, he actively engages in IT safety, Business Analysis for IT, and IT project management.
With over 25 years of comprehensive experience in various industries including financial companies, IT, and consulting, he's held managerial and specialist roles (in process, project, and product areas), consistently integrating multiple facets in a cross-functional manner.
He's successfully completed 50 analytical and consultancy projects for a diverse range of industries including banking, financial services, insurance, FMCG, production, IT, automotive, logistics, and more.
His qualifications include a Doctorate in theoretical physics, a PRINCE2 Practitioner certificate, and roles as a Representative of the Management Systems, Internal Auditor for ISO 9001 and ISO 27001. This breadth of knowledge and certification underscores his proficiency in both theoretical and practical aspects of management and quality systems.
Marcin Surgieniewicz
He is an expert in standardized work, line balancing, visualization, TWI, SMED, suggestion systems, QC, and other Lean methodologies. He holds certifications as a Six Sigma Green Belt and is a process auditor according to VDA 6.3. Additionally, he is a graduate of AOTS (Association for Overseas Technical Scholarship) in Yokohama.
His project portfolio includes work for companies such as NSK, FAURECIA, AKTIW Sp. z o.o., and INVENTRONICS Sp. z o.o. He's conducted 38 workshops, accumulating around 466 workshop hours.
Being graduated from Wroclaw University of Science in Production Management and Engineering, he's held various roles such as supervisor in production areas, Production Engineer, Kaizen Leader, and internal Lean coach at companies like NSK and Faurecia.
He describes himself as passionate about his work, guided by the belief that adaptation is key for success, echoing the sentiment of Charles Darwin's quote: "No strongest will survive, but those who can adapt best."
Adrianna Matusik
She specializes in providing training and support in various Lean methodologies such as TWI, standardization, visualization, 5S system, suggestion systems, and more advanced aspects of Lean.
She has successfully completed projects for companies including NSK Steering Systems Europe (Polska), Indesit (Whirlpool Corporation), Polska Izba Mleka, and Metsa Group.
With over 20 years of experience in various roles such as operator, foreman, supervisor, and facilitator in the APS department (Lean Management), she has a diverse background. She holds certifications as an auditor for VDA 6.3, ISO 14001, and IATF 16949, showcasing her proficiency in quality and process management.
Her academic qualifications include a higher degree in Production, Logistics, and Quality Management. As a consultant, she is dedicated to supporting companies in continuous improvement, implementing optimal solutions, and is particularly passionate about working directly with people in the processes.
Alina Omachel
Marketing and Sales Manager
Agnieszka Antosik
Project Office Manager
Malwina Krzyżańska
Project Coordinator
Agata Nowicka
Lean Project Specialist
Marta Panek
Lean Project Specialist
