The educational curriculum is structured into three primary course modules: Lean Management Basics, Effective Management, and Strategy Management. Each module covers distinct knowledge, exercises, and activities tailored to the curriculum.
Both Service and Manufacturing students partake in the first two modules as they are universal. However, the third module diverges into two separate tracks: one designed specifically for Service-related students and another customized for Manufacturing-related students.
At the conclusion of each module, students undergo an exam, and their performance on these exams determines their certification status. Upon successful completion of all modules and exams, students receive an MBA Certificate, the culmination of their educational journey within these distinct modules.
Every single module insights are listed below. You can use following links to scroll down the page;
Lean Management Foundations (Module 1)
Developing Lean Management culture (Module 2)
Process Management in Service (Module 3)
Lean Manufacturing (Module 3)
Wroclaw City, which is deeply focused on science and business development, is a perfect place to learn Lean too.
MODULE 1 Basic
Lean Management Foundations - 90h (manufacturing & service)
Lean Management Foundations
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Subjects:
- An introduction to Lean Management
- 7 types of waste in the process (7MUDA)
- Workplace organization
- Standardization
- Visualization as a support tool of management
- Benefits of Lean Management implementation. Case studies
- Risks and constraints when introducing Lean Management
Duration:
18 class hours
Workshop model:
Case Study 2.0
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Hoshin kanri. Building startegy of enterprise excellence
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Subjects:
- Hoshin kanri – an importance of meaning for the organisation
- Transition from mission and vision level to strategic goals deployment
- Key Process Indicators
- Effective transfer of goals - from strategic goals to individual goals
- Benefits of Hoshin Kanri implementation. Case studies
- Risks and constraints when introducing Hoshin Kanri
Duration:
18 class hours
Workshop model:
Partner expert form the enterprise
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Gemba Kanri. System of effective meetings
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Subjects:
- Key Process Indicators (KPI)
- KPI's visualization in processes
- Standardization of leaders and managers work
- Assumptions of Meetings System
- Transferring meetings across entire organisation
- Benefits of Gemba Kanri. Case studies
- Risks and constraints when introducing Gemba Kanri
Duration:
18 class hours
Workshop model:
Partner expert form the enterprise
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Management in Lean Culture
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Subjects:
- Role of Managers in Lean Culture
- Motivating employees to change and communication between manager and employee
- Change Management - introduction
- ADKAR model usage
- Identifying allies
- Techniques to work with resistance
Duration:
18 class hours
Workshop model:
Case Study 2.0
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Problem Solving in Lean Culture
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Subjects:
- Steps of how to solve the problem
- Tools to identify and describe problem – 5W2H
- Root Cause Analysis tools – 5WHY, Diagram Ishikawy
- Tools of how to plan and evaluate corrective & preventive actions
Duration:
9 class hours
Workshop model:
Case Study 2.0
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MODULE 2 Profiled
Developing Lean Management culture- 54h (manufacturing & service)
Training Within Industry. Managing employee introduction process
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Subjects:
- Role of the leader in management process in 21-st century
- TWI origin and goals
- Work Breakdown Sheet structure - APP
- Coaching of employees in four steps
- Work Improvement Method and Relationships review which are the core of TWI
Duration:
9 class hours
Workshop model:
Partner expert form the enterprise
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Toyota Kata. Leadership and Coaching in Lean Culture
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Subjects:
- Kata of improvement and kata of coachin
- PDCA cycle in employee development process
- Key questions in Kata Coaching
- Coaching conversations - GROW model
- Stages of employee maturity vs management styles
Duration:
18 class hours
Workshop model:
Case Study 2.0
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Project Management in Lean Culture
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Subjects:
- Project Management basic definitions
- Business case and goals definition
- Stages of Project Management
- Project Management Systems building foundations
- Project Excellence Baseline - project evaluation and improvement standard
Duration:
18 class hours
Workshop model:
Case Study 2.0
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Lean Performance Office
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Subjects:
- What is process? - examples
- Process architecture - examples
- Process ownership - examples
- Process oriented organization - examples
- Office Life - walk through the office with Lean principals (virtual walk)
Duration:
9 class hours
Workshop model:
Expert z Lean Service Institute
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MODULE 3 Specialization
Process Management - 54h (service)
Process Management - an introduction
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Subjects:
- What is business process?
- Proces architecture
- Process ownership
- Organization as a Process Management System
- Defining process with SIPOC
- Process Management vs Lean
- 5 Lean rules
- MUDA hunting in process
Duration:
9 class hours
Workshop model:
Partner expert form the service enterprise
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Process Management simulation
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Subjects:
- A simulation presenting how Process Management works in reality
- Be familiar with Takt Time, Cycle Time, Transition Time and queuing
- 5S rule in practice
Duration:
9 class hours
Workshop model:
Simulation
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Building models and designing future state of service processes
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Subjects:
- BPM, what it is?
- BPM transformation stages and BPM rules
- Defining transformation goals, process hierarchy and process architecture definition
- Process model decomposition
- Business and process metrics
- Roles and responsibilities in BPM process
Duration:
18 class hours
Workshop model:
Case study 2.0
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BPMN 2.0 - advanced process mapping techniques
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Subjects:
- Goals of mapping proces, mapping types and its usage
- SIPOC and process chart
- BPAS and BPMS packages review
- Be familiar with Adonis CE system
- Process mapping with Flow Chart
- Value Stream Mapping (VSM)
- Makigami
Duration:
9 class hours
Workshop model:
Case study 2.0
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Process automation
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Subjects:
- Automation kinds
- Benefits of automation
- Automation levels
- Automation. For whom?
- How to chose process for automation / robotics?
- Robots - fundamentals and types
- Suppliers and costs RPA
- Operational safety of robotic systems
- Machine Learning
Duration:
9 class hours
Worskhop model:
Partner expert form the service enterprise
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MODULE 3 Specialization
Lean Manufacturing (manufacturing) - 54h
TPM - Total Preventive Maintenance
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Subjects:
- TPM - introduction – goals and assumptions
- Main pillars of TPM
- Wastes in TPM
- Kobetsu Kaizen as improvement method
- Overall Equipment Efficiency - OEE
- Main TPM indicators - MTTR, MTBF
- Autonomous Maintenance – goals and assumptions
- Autonomous Maintenance - steps 1-3
Duration:
18 class hours
Workshop model:
Partner expert form the manufacturing enterprise
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Operational Excellence tools
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Subjects:
- Nature of process mapping, goals and rules
- Value Stream Mapping (VSM)
- Data collection methods
- Data analysis in terms of finding weak-spots. Takt Time (TT) and Cycle Time (CT) calculation
- Process workflow balance – Yamazumi
- Work Breakdown Sheet
- Visualization of current process state
- Defining future process state
- Process Management vs Traditional
Duration:
18 class hours
Workshop model:
Partner expert form the manufacturing enterprise
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Lean Quality Management
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Subjects:
- Lean Quality Management - introduction
- Specific requirements against suppliers
- Quality Assurance at New Product Implementation (NPI) process
- Production Part Approval Process (PPAP)
- Overall introduction to; change managements, special characteristics, deviations
- P-FMEA Process - Failure Mode and Effects Analysis
- Quality in serial production
- Problem Solving (8D) and communication to customer
Duration:
18 class hours
Workshop model:
Partner expert form the manufacturing enterprise
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